Returns & Exchanges

We want you to love your ILIA products, but if you are not completely satisfied, we offer free returns and exchanges on all domestic orders within 60 days of purchase. Our goal is to ensure you find the perfect clean beauty match for your unique skin.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items

  Choose the items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print and Pack

  Download and print your prepaid shipping label, then securely pack your items in their original packaging or a sturdy mailer.

• 4.
  Ship and Refund

  Drop off your package at any authorized carrier location; your refund or exchange will be processed once the return is received at our warehouse.